Frequently Asked Questions
| We'll make sure your home is professionally cleaned, freshly painted, and fully maintenance maintained before you move in, so everything is ready for you to enjoy. |
| Yes. Maintenance is onsite Monday-Friday and available for emergencies after hours. |
| Please submit your request through the resident portal along with permission to enter if you're unable to be home. |
| Maintenance requests are prioritized and completed within 24-48 hours. |
| Not unless you want to be! As long as permission to enter is provided, maintenance will complete the work order and leave a detailed message on what was completed, pending parts etc. |
| If during office business hours, please contact the office for next steps. If this happens outside of office hours, please contact a locksmith and notify the office as soon as possible. |
| Please see lease agreement and ask the onsite team for additional details. |
| The pool is open daily from 9am-10pm. |
| Yes! We have open parking throughout the community and reserved parking for an additional fee. |
| Yes! Please contact the office for additional details. |
| Our pet fee is $350/per pet and $25/mo. for pet rent. |
| Yes. Please contact the office for additional details. |
| Refrigerator, oven, microwave and washer/dryer. |
| We do not at this time; however, if interested please inquire with the office. |
| Yes! Please contact the office for additional information regarding availability and pricing. |
| Yes! Please contact the office for additional information regarding availability and pricing. |
| 1-3 business days on average. |
| Online is the preferred method, although personal check and cashier's checks are accepted. Please contact the office for additional information. |
| Yes. Liability Insurance is required ($100,000). |
| Utilities are the responsibility of the resident. |
| The office will provide contact information for Gas & Electric. Our 3rd party utility company bills for water, sewer and trash monthly. |
| Our provider is Xfinity. The office will provide detail information regarding the setup process. |
| Subletting is not allowed. |
| Yes! Please ask the leasing office for details on the nearest bus/taxi route. |
| Metro Nashville |
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